Network Operations Center
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The Network Operations Center (NOC) is part of Communications Resources, a division of Information & Educational Technology at University of California, Davis. NOC staff are responsible for the vast infrastructure of wireless, telephone, data, and radio systems at UC Davis. NOC personnel troubleshoot problems and make repairs, perform installations and daily maintenance, participate in projects to improve communications at UC Davis, and help enforce the University's computing policies.
In addition to this responsibility, the NOC responds to trouble calls from UC Davis' computing population of students, faculty, and staff. The NOC hours of operation are 8:00 am to 5:00 pm Monday through Friday, excluding University of California observed holidays. On-call support is provided outside of normal business hours. Currently, all repair calls are routed through IT Express. ITX is open between the hours of 7:00AM and 9:00PM Monday through Friday, and can be reached at (530) 754-HELP. When the NOC and ITX are closed, network help is available from the Data Center at (530) 752-1566.
The NOC will be closed on the following Academic and Administrative Holidays during the 2011-2012 academic year:
Holiday Closure Dates:
Monday, July 4th, 2011
Monday, September 5th, 2011
Thursday, November 11th, 2011
Thursday-Friday, November 24-25th, 2011
Monday-Tuesday, December 26-27th, 2011
Friday, December 30th, 2011
Monday, January 2nd, 2012
Monday, January 16th, 2012
Monday, February 20th, 2012
Friday, March 30th, 2012
Monday, May 28th, 2012